Backups on server not working

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Please confirm the following.

• I checked the existing issues for duplicate problems
• I have tried resolving the issue using the support portal

Is this an issue in the control panel or with the Minecraft server itself?

Minecraft server

What browsers are you seeing the problem on? (if a panel issue)

Chrome (including Arc, Brave, Opera, Vivaldi)

Describe the bug

When I try to create a backup for my server, it stays on the "Backup Queued" pop up. It never actually backs up. How do I fix? Can I please get help?

Steps to reproduce

No response

Expected behavior

No response

Additional context

No response