Slack apps have not been functioning since the AWS crash.

[JulienL79]

Description

Since the AWS crash, all apps linked to our organization have stopped working, whether deployed or running locally.
The triggers are launched correctly, the workflow starts, but none of the steps are executed, and the workflow restarts in a loop without generating any errors.

2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Shortcut trigger successfully started execution of function 'Open Request workflow'
2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Function 'Open Request workflow' (workflow function) started
2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:22:37 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:24:26 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:25:36 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:31:39 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:40:52 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started

Thank you for your help, as support still has not found a solution after a month, and this is starting to become problematic for our organization.

Version

Using slack.exe v3.9.1

OS Info

Microsoft Windows [version 10.0.26200.7171]

Steps to reproduce:

1. Launch the workflow via a button linked to the initial trigger on Slack.
2. Nothing else happens on the Slack side after that.

Actual result:

2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Shortcut trigger successfully started execution of function 'Open Request workflow'
2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Function 'Open Request workflow' (workflow function) started
2025-11-25 09:22:27 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:22:37 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:24:26 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:25:36 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:31:39 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started
2025-11-25 09:40:52 [info] [XXX] (Trace=XXX) Workflow 'Open Request workflow' started

Requirements

• I've read and understood the Contributing guidelines and have done my best effort to follow them.
• I've read and agree to the Code of Conduct.
• I've searched for any related issues and avoided creating a duplicate issue.

[hello-ashleyintech]

hi @JulienL79! So sorry to hear about this frustrating experience.

For the deployed ones, have you tried re-deploying them?

For the local ones, if you try to recreate them as new triggers, does it do anything?

[JulienL79]

Hello @hello-ashleyintech !
Yes, whether locally or in deployment, I tried to redeploy it, even creating a new app and new triggers, but nothing changed.

[hello-ashleyintech]

@JulienL79 Thank you for the update! What version of Deno and the Deno SDK are you using for the CLI?

[JulienL79]

@hello-ashleyintech
Deno's version :

deno 1.46.2 (stable, release, x86_64-pc-windows-msvc)
v8 12.9.202.5-rusty
typescript 5.5.2

SDK's version:

"deno-slack-sdk/": "https://deno.land/x/deno_slack_sdk@2.15.1/",
"deno-slack-api/": "https://deno.land/x/deno_slack_api@2.8.0/",

[JulienL79]

@hello-ashleyintech Were you able to reproduce the bug?

[zimeg]

👋 Apologies for a missed response here! In the past few months we've had significant improvements to workflow retries on the Slack backend so I'll close this issue for now.

@JulienL79 If workflows do continue to not start, please feel free to reopen this issue! 👾 ✨