NOW as Enterprise AI Industry Gold Standard
NOWAI-Bench is ServiceNow's enterprise AI benchmarking suite, designed to measure whether AI agents perform reliably across the real workflows, domains, and governance demands of the world's largest organizations. Grounded in production-grade enterprise tasks across ITSM, HR, CSM, and cross-domain scenarios, it provides a rigorous, open standard that enables enterprises to make informed model selection decisions, validate AI deployments with confidence, and meet emerging regulatory requirements for AI transparency and accountability.
| Benchmark | Description | Repo |
|---|---|---|
| EnterpriseOps-Gym | 1,150 tasks across core enterprise domains (IT, HR, Finance, Customer Service, Procurement). Submitted to ICML. | → EnterpriseOps-Gym |
| EVA-Bench | Voice agent evaluation benchmark targeting enterprise contact center and service desk scenarios. | → EVA-Bench |
Each benchmark lives in its own repository with self-contained setup instructions. See the individual repos linked above.